abc-Mallorca.com
We’re seeking friendly, motivated, and customer-focused individuals to join our team. As a member of our staff, you’ll be responsible for: As a Bar Tender you are an essential part of delivering a great experience for our guests, whether they are just enjoying a coffee or having a Meal, you’ll be there to welcome them and serve our great food and drinks. Attending to our guest needs, taking orders and informing guests on menu choices, you will prepare drinks as per company guidelines and deliver this in a timely manner to our guests, consistently delivering a high level of customer service. Working as a team you will ensure that there is a clean area at all times through removing all used crockery, glassware and regularly clearing down tables, stations and counters, follow cash handling procedures when processing payments and if there any guest issues you’ll communicate this promptly to your supervisor or manager.
Making and preparing alcohol or non-alcohol beverages for bar and restaurant.
Ensuring drinks are served with excellent presentation. Adhering to all aspects of licensing law, trading standards, food hygiene, and health and safety. Taking payment from customers and using the computerised till computer system.
As for the Junior waiter/waitress position you are expected to work within the Conference & Events department, you will be part of a team delivering a high quality service to our customers, maximising on all sales opportunities.
Your main purpose as a Waiter / Waitress will be to provide great customer service at every moment. Through your professional attitude and strong knowledge of our products, you will ensure that you give full co-operation to any customer requiring attention and you will upsell at every opportunity.
You will be on hand to deal with guest queries and requests and take the appropriate action to achieve total guest satisfaction, whilst ensuring that you communicate any problems to a member of the management team.